Expert Conversational Design Services
Case Studies
Wells Fargo
Industry: Financial/Banking
Built a Spanish language chatbot from scratch using Dialogflow. Authored and annotated training sets of Spanish utterances, intents, and entities. Localization of assets.
Providence Health
Industry: Healthcare
Reengineered Grace, the English language chatbot, with correct and consistent grammar. Laid down the groundwork to create a Spanish language chatbot. Prompt engineering.
Amazon
Industry: Technology
Employed LLMs and prompt engineering to create better responses to users’ queries for Alexa, Amazon’s virtual assistant.
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